Privacy Policy
At Annomo Private Limited (“Annomo Private”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with our Private Office, request membership, or use our services.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Your name and contact details
- Email address and telephone number
- Information provided when you request membership or contact our Private Office
- Information about your preferences, requirements, and care arrangements
- Information provided by or concerning family members or authorised representatives
- Information necessary to coordinate services with healthcare professionals, care providers, or other trusted professionals
- Communications and correspondence between you and Annomo Private
- Website usage information, such as browser type, device information, IP address, and pages visited
Where sensitive or health-related information is required to provide our services, we will handle it with appropriate confidentiality and care.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and membership requests
- Provide and coordinate private health, care, wellbeing, and legacy services
- Communicate with you, your family, or authorised representatives
- Coordinate with selected professionals and service providers where necessary
- Maintain appropriate records and provide continuity of care
- Improve our services and website
- Protect the security and integrity of our systems
- Meet legal, regulatory, and professional obligations
We will only use your information for legitimate purposes and in a manner consistent with the relationship you have with us.
3. Confidentiality
Discretion and confidentiality are central to the way we operate.
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Access to personal information is limited to individuals and organisations who genuinely need it for an authorised purpose.
4. Sharing Your Information
We do not sell or rent your personal information.
Where appropriate and necessary, we may share relevant information with:
- Healthcare professionals involved in your care
- Carefully selected care and support professionals
- Trusted service providers assisting us in delivering our services
- Your authorised family members or representatives
- Professional advisers or organisations where required for legitimate business purposes
- Government, regulatory, or law-enforcement authorities where we are legally required to do so
We only share information that is reasonably necessary for the relevant purpose and, where appropriate, subject to confidentiality obligations.
5. International Access and Transfers
Some of our members and their families may live outside Nigeria, and certain services may involve international healthcare providers or professional partners.
Where personal information needs to be accessed or transferred internationally, we will take reasonable steps to ensure that it remains appropriately protected and handled in accordance with applicable privacy and data protection requirements.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to ensure that the website functions properly, understand how visitors use our website, and improve the overall experience.
You can adjust your browser settings to control or disable cookies. Please note that disabling certain cookies may affect some website functionality.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate records, resolving disputes, and meeting legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely dispose of or anonymise it.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of information where legally permitted
- Object to or restrict certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
Requests will be considered in accordance with applicable privacy and data protection laws.
10. Security
We take the security of your personal information seriously and use reasonable safeguards designed to protect it.
However, no website, electronic communication, or method of storing information can be guaranteed to be completely secure. We therefore encourage you to exercise appropriate care when communicating sensitive information online.
11. Children’s Privacy
Our services are designed for adults and their families. We do not knowingly collect personal information from children through our website without appropriate consent or authorisation.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact our Private Office:
Annomo Private Limited
Lagos, Nigeria
Email: hello@annomoprivate.com
Phone: +234 700 266 6661
We will consider and respond to privacy-related enquiries within a reasonable period and in accordance with applicable requirements.